Guest blog from Kim Harland – Thanks Kim!

Lessons Learned from Women in Family Business

Family businesses account for 50%–80% of all jobs in a majority of countries worldwide.[1] And it seems women are leading the way, doing far better in leadership and management positions in family businesses than those in the non-family business sector. For example, 80% of family-owned businesses have at least one female director whereas only 17.7% of companies in the FTSE 100 have female directors.[2]

To celebrate the key role women play in family businesses, we spoke to a number of leading ladies and asked them to share their advice on range of topics plus give you a few tips on how to apply them to your family business.

 

What makes family business successful?

Across the board, all the women we spoke to felt three important principles underpin family business success – communication, a clear family vision and trust.

According to Lea Boyce, a key advisor at Boyce Family Office (5th generation family business), family businesses also have a crucial competitive advantage over the corporate sector – their nimbleness.

“While non-family businesses are busy having layers of meetings, a family in business has made the decision, got family buy in, done the deal and moved onto the next opportunity. As a result, they are able to be more entrepreneurial,” she says.

Another factor vital to family business success is the induction process for the next generation of family owners. On this topic, Priyanka Gupta Zielinski (author and executive director at MPIL Steel Structures Ltd, a 2nd generation family business), has some important advice.

“As you bring your daughter or son into the business, remember that you are unsettling an existing framework – things will change and you have to be willing to let them. It is important to let your children make their own mistakes. Sometimes their screw-ups will be of enormous magnitude – but remember, at least the worst is happening while you’ve got their back,” she says. “Whenever possible, help your children calculate and mitigate the risk without taking away their sense of ownership of the project.”

 

Your family business check-up

  1. Do you have a formal structure to allow open and honest communication as a family group?
  2. Has your family group articulated and documented shared business and family goals?
  3. Are you harnessing the opportunities presented by your next generation?

What’s the biggest challenge for women in family business?
Many of the women we spoke to believe the greatest challenge they face in business is the struggle to be taken seriously.

Lea says when it comes to families, patriarchy remains the dominant world view so when clients encounter a matriarch running the business they find it very confronting and challenging.

Priyanka feels that even in 2017, there is still a lack of role models for women in business. But she has an interesting idea for change.

“What is needed is a community of feminist men in family businesses who help women along the way by challenging the opinions of other men,” she says.

 

Your family business check-up

  1. Look for role models within your own or other family businesses.
  2. Consider a mentor – it is always helpful to work with others who have been there before you.
  3. Keep in mind that many women in family businesses can draw great inspiration from the men in their lives – their fathers, brothers and husbands.


The benefit of hindsight.

Everyone loves a bit of hindsight and when asked what advice they would give to their 25- year-old selves, our interviewees provided some excellent food for thought.

Looking back, Sara Pantaleo – CEO of 2nd generation family business La Porchetta – has this counsel for young women.

“Fight for what you believe. Gender doesn’t matter so just go for it. Don’t be mediocre. Strive to achieve. I sometimes see amazing, intelligent young women just accept things and I think that’s quite sad.”

Finally, Corrina, a 6th generation member of the Oliver winemaking family, suggests reflecting on one’s partner to see how they can help – rather than hinder – your family business.

“Recognise the key role your husband plays in enabling you to succeed in business and life – with support, not competition or jealousy, and contributing his share to the family.”

 

Your family business check-up

  1. What can you learn from the elders in your family? Ask your older family members the same question we did – “What advice would you give to a 25-year-old version of yourself?’ You might be pleasantly surprised at the answers and what they can do for your business.

We hope you’ve enjoyed these Insights from a few prominent women in family businesses. We have recently published our “Women in Family Business E-book”. If you’d like to learn a bit more about what we do, head over to our website.

[1] Global Data Points, Family Firm Institute, http://www.ffi.org/?page=globaldatapoints, accessed 18/10/17

[2] Imperial College Business School, Leeds University Business School and Durham University Business School, http://www3.imperial.ac.uk/newsandeventspggrp/imperialcollege/newssummary/news_22-5-2013-12-0-36 , Accessed 4/10/17

Most family businesses start small and are run rather informally, usually with one or two people calling the shots. As the business grows, more people are brought in, and things can go along for years without much in the way of any formal procedures or written rules.

When one person can no longer stay on top of everything, their ability to delegate will largely determine how much the business can grow.

As the next generation joins the business, a certain level of informality may be part of the culture as well. That isn’t necessarily a bad thing, but behaving at the office as you do around the dinner table can have its drawbacks.

Many people recommend “professionalizing” your family business, and with good reason. But what exactly does that mean, and how do you do it?

I’m glad you asked…

1. Education

An obvious place to begin is with the education level of the next generation of family members entering the business.

If your children have the ability to go to college or university and get a degree, that’s a plus.

If they can get an advanced degree, that’s better.

If they can do that AND go and get a few years of work experience working for an unrelated business, that’s best.

If you are inclined to hire your kids right out of high school, I urge you to rethink that plan, as their future and that of the company will likely be limited by that choice.

If it’s “too late for that” in your family, there are plenty of education opportunities that last anywhere from a few days to a few months that are probably worth looking into.

It is never too late to learn new things and to upgrade one’s skills and abilities.

2. Hiring Non-Family Employees

The quickest way to professionalize any business is to hire people who are professional in the way they operate, hopefully also bringing along some work experience.

Aim to bring in outsiders who are MORE professional than the people you currently employ, treat them professionally, listen to their ideas, and learn from them.

You can only go so far without great non-family people on your team.

3. Outside Professionals

Every business needs and has outside professionals that they deal with, like accountants and lawyers. They often began with friends or whomever they could afford when starting out.

As the business grows, it is sometimes necessary to move up the ranks and switch to professionals who are at the level you require.

It is quite possible that your business has outgrown your professional advisors, and an upgrade will be needed. It isn’t always easy to cut these ties, but can be necessary.

4. The HR Department

During the growth of any business, the need to begin to treat Human Resources as its own department becomes key. The sooner you acknowledge this, the better.

Your business can only grow as quickly and as far as the ability of your people to grow along with it.

A real HR department will think twice (hopefully) before agreeing to blindly hire a family member and put them into a role for which they are ill suited and unqualified.

This issue has tripped up more family businesses than you can imagine, as mistakes like this cost not only the department where the person works, but can get everyone shaking their heads about what is important to the business.

The biggest part of this comes down to attitude. Have you realized how important humans are to your company, as a resource?

Finding, onboarding, and keeping great people is a must for just about every business. And so is having the right people filling all key roles.

5.   Board of Advisors

Last but certainly not least is the company’s board. I know that even fathoming a true Board of Directors is a complete non-starter for most small family businesses.

So why not start small and informally, with a board of advisors?

The outside perspective alone is worth it, even if it is only to help you look at your own family members more objectively.

Bringing in independent advisors (preferably NOT your current lawyer and accountant) can be the single biggest step to professionalizing your family business. Just ask anyone who has done it.

Sometimes a provocative title just feels right. This one came to me last week, upon learning of the death of a one-time friend of who passed away a few weeks ago.

This brought to two the number of friends in their early 50’s that I lost in 2015, and I was a bit shook up by the news. Both were men for whom I had a great deal of respect and admiration, and both left a few teenagers fatherless.

As a father of two teens, in my early fifties, I feel like there is something here for me to think about, write about, and do something about. I have already started the thinking, and I am currently doing the writing, soon will come the time to start doing the doing.

I know that few people like to be told what to do, so I long ago tried to abandon that method of persuasion. And while I appreciate the importance of thinking, contemplating, and planning, that will only take you so far. The results anyone gets in life usually come back to the ACTIONS that they have taken.

In December of each year, my executive coach, Melissa, encourages her clients to think of one word that they will use to guide them for the next year, kind of like a theme to pursue. Last week I emailed her to tell her that my word for 2016 will be ACTION.

Please notice that I did not title this blog post “Life is finite, think about it”, or “Life is finite, write about it”. I specifically chose the expression “Deal with it”, for a couple of reasons.

The first reason is that it is meant to be provocative, and be noticed. But more than that, I hope that people will take the actions required to properly deal with the reality that everyone’s days on earth are numbered.

“Deal with it” has become almost a throw-away line, akin to “get over it”, and there is also that element that I am going for. But I am also hoping that the action of dealing with it will begin to happen, at least for some of my readership.

Since last summer, Tom, my long time friend and the brother I never had, who also plays the role of non-family member of our family council, has been pestering me about updating my will. Initially, it was, “yes, after the summer, when the kids are back in school.” He continues to pester me, but that is on me, not him.

They say that leaders go first, so I am hereby committing to undertaking my personal will review and updating in 2016-Q1, and until such time as I have completed it, I shall not push others to do so. I do promise to write again about the experience, in ways that can hopefully again encourage others to follow suit.

In the meantime, if you have not yet picked up and read “Willing Wisdom”, by my friend Tom Deans, that is as good a place to begin as any. Deans believes, as I do, that not only should your will be up-to-date, but that its contents should be shared with the family.

Sometimes people refer to themselves as “thought leaders” (kinda makes me laugh sometimes), so I will try to be an “action leader” on this.

Let me leave you with one major thought: Talking about sex never got anyone pregnant, and talking about money never made anybody rich (or poor, for that matter). So can we please stop acting like talking about death will kill you?

Ideally, after you die, your family will be sad and they will miss you. The grief should be plenty for them to deal with. Please take the time to make sure that everything else is in order, and spare them having to also deal with a big mess that you could have (and should have) taken care of in advance.

If you are fortunate enough to be part of a family that owns a business or has significant wealth, then this is even more important.

Now is the time to Deal With It.

 

Getting Brothers on the Same Page

This week, I was approached by a colleague about a pair of brothers, who are operating a business together, who are approaching a crossroads. My colleague asked me for some input on what kinds of issues they would be facing, and how he might offer to assist them.

(This made me flash back to a blog from April 2014, about another pair of brothers who worked together).

He didn’t give me too much to go on, and I’m not even sure how much information he had himself, so I will have to fill in some of the blanks with my own assumptions. This is fine because anything I offer here cannot be prescriptive, nor should it be overly directed to the specific facts of their case.

So here is a scenario, including my assumed facts:

Two brothers, in their late 50’s, co-own their company, which they have grown over the past 30 years or so. Both have children, but they are too young to take over right now. “Frank” has a vision of somehow keeping the business in the family, while “Sam” just wants to sell.

As usual, I have many more questions to ask before being able to supply any useful answers. Here are a few that come to mind immediately:

Are these paths mutually exclusive?

Not necessarily. If Frank has an interest in staying on and eventually bringing his kids into the business, there are certainly ways that this can be done. If Sam wants out, they would need to come to a negotiated agreement on the sale price, including the terms and conditions, which would allow Frank to buy his brother out.

Frank would need to be sure that the leadership and management roles that Sam had assumed would be covered off by someone, and they would need to come up with a financing arrangement that would allow Frank to purchase Sam’s shares over time so as not to put the company at risk.

–  Can the business be run by a non-family member?

If Frank is not the type to run the business by himself and if it will be a number of years before his kids would be ready to assume key roles, the option of hiring professional outside management can also be an interesting idea.

Not all family businesses pass directly from parent to child; often some trusted managers assume top roles for a number of years while the next generation completes their years of preparation to take over the top job.

–  Has an outside buyer been identified?

If an outside purchaser has been identified, a sale of the business, whereby both brothers actually cash out, could be a blessing in disguise. Sam can close the book and move on, and Frank would be free to do as he saw fit with his proceeds.

–  Could Frank help his kid(s) run another business?

Some parents love running a business and long for a relationship with their children in which they can pass on that love to their offspring. But many times the particular business of the parents is not in a field that captures the imagination of their kids.

How about taking the proceeds and finding a business opportunity in a field that the children are attracted to, and helping them start their own business in that area?

–  Where should the brothers begin?

Ideally, Frank and Sam can discuss all of these options before going too far down the road with any particular option.

–  Beware the advisor who only carries a hammer!

Too often, guys like Frank and Sam are not sure where to turn, and they take the first piece of advice that comes their way if it sounds plausible. Remember the saying about a man who only has a hammer, who looks at everything as if it is a nail?

Business advisors, most of whom specialize in one particular area, are also prone to this type of reflexive advice. For big decisions like these, taking the time to look at ALL of the options makes the most sense.

 

One of the most challenging aspects in dealing with business families, is getting everyone in the family to understand their role with respect to the family business. Some of the most successful families are the ones who have taken the time to properly explain the areas of overlap between the business and the family.

Members of the family who are employed by the company have most of their roles defined for them, as do all other employees. There are other roles that go beyond those of non-family employees as well, and these are some of the tricky areas.

In addition, there are usually many other members of the family who are not employees, but whose lives are very much interwined with the success of the business. These people often feel like outsiders, and sometimes feel torn by their feelings toward the business, due to certain ambiguities inherent in their situation.

Let me put a couple of generic examples in play here to help illustrate these points. Let’s take a second-generation company where the founder has a number of children, some of whom are employed in the business, and others who are not. Also, some of these G2 members are married and are starting families of their own.

(I will use the more typical male founder in my example, but this typical family is gender-neutral for our purposes).

Founder/Dad/Grandpa did not have to worry about these questions when he started out, and probably does not relish dealing with any questions that “dilute” his total control over the governing of his “baby” by anyone other than himself. With time, he will often come to realize that he must relinquish control of some aspects of the business, often to his children and other trusted employees. This, in and of itself, is already a huge step that many are unable to easily accomplish.

Now let us take it a step further, to where I really want to go with this example. If the family business is to REALLY succeed into future generations, the circle of people who are affected by it will continue to grow outward. Let us think just about 3 generic members of this family for illustrative reasons.

– Alan/Alice (G2 child who is not employed),
– Betty/Ben (G2 in-law), and
– Chris (G3 potential future employee).

All of these people’s lives are very much affected by the business. In the community, these people are viewed as part of the family and are considered by most outsiders are “part of the family” in every way. They are seen to be owners of the wealth of the business (even if they are not, or are only tangentially so).

Their public behavior in the community can also affect the reputation of the family and therefore the business as well, and not always in a positive fashion.

Their expectations of how they can, will, and should benefit from the business, now and in the future, are certainly something that they spend some time wondering about, and for good reason.

It can be very difficult to get founder Dad/Grandpa to ever even think about these issues without stirring up some negative feelings about these questions, feelings about how these people should just be grateful for what they will eventually get.

But the sooner these questions are addressed, the better. Next week, we will look at the analogy of the airplane as the family business. We will look at how the family gets to be involved in what the airplane will be used for, and also in who gets to actually fly the airplane, and under what circumstances.

We will also look at some of the benefits of ownership, which also come along with their own responsibilities.

Steve Legler “gets” business families.
 
He understands the issues that families face, as well as how each family member sees things from their own viewpoint.
 
He specializes in helping business families navigate the difficult areas where the family and the business overlap, by listening to each person’s concerns and ideas.  He then helps the family work together to bridge gaps by building common goals, based on their shared values and vision.
 
His background in family business, his experience running his own family office, along with his education and training in coaching, facilitation, and mediation, make him uniquely suited to the role of advising business families and families of wealth.
 
He is the author of Shift your Family Business (2014), he received his MBA from the Richard  Ivey School of Business (UWO, 1991), is a CFA Charterholder (CFA Institute, 2002), a Family Enterprise Advisor (IFEA 2014), and has received the ACFBA and CFWA accreditations (Family Firm Institute 2014-2015).
 
He prides himself on his ability to help families create the harmony they need to support the legacy they want. To learn how, start by signing up for his monthly newsletter and weekly blogs here.

As we age, it is widely accepted that we lose a lot of our flexibility, especially when we look at our physical selves. Stretching is far more important for older folks than it is for kids, and there are good reasons why yoga and pilates are so popular with the grey-haired crowd.

But the kind of flexibility that I want to talk about today has little to do with our physical being, and everything to do with an attitude towards things that happen on a regular basis in our lives. I have not seen a lot written on this subject, so I wanted to throw some of my ideas out there.

Let me start with where this flexibility kick began for me, last year, as I was forming the idea behind my first book, on which I continue to work (update: manuscript just back from its first edit, working on a few modifications). The title of the book is SHIFT your Family Business, and the letters in “shift” are capitalized because they each stand for one of the five steps in my “call to action”.

If you are playing along at home, you have likely already guessed that the F stands for Flexibility.

The goal of the book is to get business families to begin to concentrate more on the family side of things, and slightly less on the business side. After getting Started, finding Help, and Investing time, we come to the chapter about staying Flexible, and in many ways this is the key to success. But some people find it difficult.

Many heads of family businesses attribute a lot of their success to their vision and hard work to achieve that vision, and flexibility is sometimes anathema to them.

But when it comes time to start to plan how you want to set things up for the future of the company and the family, these people will almost surely need to adopt some flexibility to assure a continuity plan that everyone can and will buy into.

The person who has always had it in their head that a certain child will certainly be ready, willing, and able to take over from him, may just end up discovering that that child is not interested, is not competent, is not liked by key non-family employees, or is not able to get their siblings to agree with them.

The family that believes they have it all figured out needs to be ready to adapt when someone unexpectedly get sick or has an accident, and it becomes clear that it is shifting gears and rolling with the punches are important for survival.

I believe that many family business leaders are actually more flexible than they realize in the way that they operate their businesses. What I think many of them could use help with, is to be more flexible in how they look after the family side of things.

The key skill that they usually need to brush up on is communication, which is actually a two-way street. Often when you are at the top, you become accustomed to doing a lot of talking and very little listening, and it is in the listening that you learn.

When you are able to listen, while holding off the need to judge, you can really learn a lot, and some of what you learn may not fit with your preconceived views. This is where the flexibility comes in.

When guiding a family business, and a business family, it is often tempting to try to just lead and expect everyone to follow. But if you adopt a more flexible attitude and truly listen to your key people, you will have more success when it comes time to hand the reins over to the next generation. Things rarely work out exactly as you expect them to.

Steve Legler “gets” business families.
 
He understands the issues that families face, as well as how each family member sees things from their own viewpoint.
 
He specializes in helping business families navigate the difficult areas where the family and the business overlap, by listening to each person’s concerns and ideas.  He then helps the family work together to bridge gaps by building common goals, based on their shared values and vision.
 
His background in family business, his experience running his own family office, along with his education and training in coaching, facilitation, and mediation, make him uniquely suited to the role of advising business families and families of wealth.
 
He is the author of Shift your Family Business (2014), he received his MBA from the Richard  Ivey School of Business (UWO, 1991), is a CFA Charterholder (CFA Institute, 2002), a Family Enterprise Advisor (IFEA 2014), and has received the ACFBA and CFWA accreditations (Family Firm Institute 2014-2015).
 
He prides himself on his ability to help families create the harmony they need to support the legacy they want. To learn how, start by signing up for his monthly newsletter and weekly blogs here.

Over the past 8 months or so, I have taken on a renewed interest in family businesses and what makes them different and what makes them tick. I have enrolled in courses that do a great job of teaching what family business is all about and how and why they are special.

The courses have covered some in-depth ideas like having a family mission statement, holding regular family meetings, setting up a board of directors with non-family members, getting advisors from different fields to work together harmoniously, facilitating meetings and helping with conflict resolution.

But the single most important thing that I learned was right at the beginning of each course. And it is still the most powerful place to begin any discussion with a family businessperson. It is called the Three-Circle Model. It is SO simple, yet we kept coming back to it during the courses.

The Three-Circle Model (TCM) has only been around for twenty to twenty-five years or so. I am not sure who gets the credit for it, and I would not be surprised to learn that its exact origin is disputed. I recently read an artice from the 1980s that was still talking about family business from a “Two Systems” point of view, which leads me to believe that the TCM evolved afterwards.

(Note from 2016: Please see http://johndavis.com/three-circle-model-of-the-family-business-system/ for more on the origin of the model)

Without further ado, the 3 circles are, “Family”, “Business”, and “Ownership”. F-B-O, a simple Venn diagram of three overlapping circles.

The premise is this: Most people look at a family business as one thing, one entity, one system. But upon closer inspection, there is a LOT more going on there. So in the 80s they started to look at how the Family and the Business were different, and needed to be looked at separately. Later, it was determined that Ownership was also worth spinning out as its own circle.

So part 1 of my equation above in the title of this post is the TCM. What about the seven sectors? Glad you asked. When you draw the TCM as a Venn diagram, you get seven different sectors. Picture yourself asking a three-year-old with a box of Crayolas to colour each portion with a different crayon; they would need seven of them.

So why is this important to Family Businesses? Well mostly because the people who inhabit some of those sectors aren’t even part of the family business. Some of them are part of the Business Family!

People who are only in one circle (the 3 sectors without any overlap) will look at the family business much differently than those who are in one of the three sectors within a two-cirlce overlap.

And then there are those in the middle sector, who are part of the Family, who work in the Business, AND who are also part of Ownership. They often lament the fact that everyone else doesn’t see things the same way as they do!

People who inhabit different sectors will view things in different ways. It is only natural.

Once you learn to view any family business through the TCM, it is like turning on a floodlight. All of a sudden some things that were difficult to comprehend become more easily understood.

And then when you realize that the four sectors where there are overlaps are the ones you need to really concentrate on, you can start to make a lot of progress. I like to think of this as the “flashlight” stage.

The TCM was the floodlight that allowed us to see many things in a new way. Shining the flashlight into the nooks and crannies of the overlapping sectors will help uncover the key areas that will need to be monitored and worked on going forward.

For a visual perspective on all this, please visit my website: click here

Steve Legler “gets” business families.
 
He understands the issues that families face, as well as how each family member sees things from their own viewpoint.
 
He specializes in helping business families navigate the difficult areas where the family and the business overlap, by listening to each person’s concerns and ideas.  He then helps the family work together to bridge gaps by building common goals, based on their shared values and vision.
 
His background in family business, his experience running his own family office, along with his education and training in coaching, facilitation, and mediation, make him uniquely suited to the role of advising business families and families of wealth.
 
He is the author of Shift your Family Business (2014), he received his MBA from the Richard  Ivey School of Business (UWO, 1991), is a CFA Charterholder (CFA Institute, 2002), a Family Enterprise Advisor (IFEA 2014), and has received the ACFBA and CFWA accreditations (Family Firm Institute 2014-2015).
 
He prides himself on his ability to help families create the harmony they need to support the legacy they want. To learn how, start by signing up for his monthly newsletter and weekly blogs here.

 

 

 

Last week we looked at some definitions surrounding transitions, and this week we move into the recognition stage.  Next week we will wrap up the topic with a look at propositions surrounding transitions.

We all remember watching cartoons where the Coyote chased the Roadrunner all over the place and ended up in very precarious situations.  Sometimes he would accidentally end up going over a cliff, but he would remain suspended in mid air for quite some time before ultimately falling to his demise.

The turning point, of course, was that he looked down. Once he recognized that he was no longer on solid ground, gravity took over and he would begin hurtling towards the ground.

Now we all know that animated cartoons can make anything seem to happen regardless of how possible it is in real life. But the point that I want to make is that recognition is an important step in just about any transition.

Let’s go back to last week’s blog, where we looked at how the different people involved in a transition each have their own perspective.  Each of their recognitions of the transition is different, and may have come from an event, a decision, or a realization.

So not everyone recognizes transitions at the same time or in the same way. But it is only AFTER everyone recognizes the transition can it be properly understood in a way that everyone is on the same page.

In the same way as a doctor cannot begin to cure what ails you before she knows what illness you are suffering from, it is very difficult to move through a transition in the most productive and useful way before you recognize the transition.

And since business family transitions almost always affect several people, it is important for each of them to recognize the transition as well. Given their differing perspectives, it becomes key to get everyone to a more-or-less “common recognition” of where things stand.

I began with an unstated assumption that the goal is for the transition to proceed as smoothly as possible. In the interest of seeing that goal through, communication with all parties that are key to achieving a smooth transition is paramount.

Some leadership is required in order to get most families through major transitions. Sometimes the leadership all comes from those who are part of the family. Other times, non-family members of the business can be major players. Sometimes a facilitator can be quite useful.

Last week’s examples of the sale of a business, the passing of a founder and the appointment of a successor, all have several things in common. In my view, the most important is that they all affect several parties, and the cooperation and understanding of most or all of those parties is crucial to ensuring a smooth and successful transition.

Last week’s definitions help set us up for the recognition stage, but this week was more about making sure that everyone involved gets to a shared recognition of the transition. So now that everyone involved is “on the same page”, we can move into the proposition stage, which we will look at next week.

Steve Legler “gets” business families.
 
He understands the issues that families face, as well as how each family member sees things from their own viewpoint.
 
He specializes in helping business families navigate the difficult areas where the family and the business overlap, by listening to each person’s concerns and ideas.  He then helps the family work together to bridge gaps by building common goals, based on their shared values and vision.
 
His background in family business, his experience running his own family office, along with his education and training in coaching, facilitation, and mediation, make him uniquely suited to the role of advising business families and families of wealth.
 
He is the author of Shift your Family Business (2014), he received his MBA from the Richard  Ivey School of Business (UWO, 1991), is a CFA Charterholder (CFA Institute, 2002), a Family Enterprise Advisor (IFEA 2014), and has received the ACFBA and CFWA accreditations (Family Firm Institute 2014-2015).
 
He prides himself on his ability to help families create the harmony they need to support the legacy they want. To learn how, start by signing up for his monthly newsletter and weekly blogs here.

This week I had the “pleasure” of undergoing my first colonoscopy. Thankfully, it was really no big deal, and even more importantly, nothing was found and I don’t have to have the procedure again for five years. The biggest benefit is the peace of mind that I now have, assured that there is nothing to worry about.

This is just one small example of taking care of your affairs so that you minimize the number of things that you need to be concerned about.

Whenever I get a renewal notice for an insurance premium, I usually feel a sense of relief when I make the payment, knowing that I am good for another year of not having to think about it, and knowing that I am covered in case something bad happens.

As a parent, you never really stop worrying about your children, but as they get older and learn to be more self-reliant, there is great satisfaction in seeing them overcome what used to be obstacles.

Just knowing that they now know how to swim, ride a bike safely, can go to the bathroom by themselves in a public place or walk to the corner store and get something for you, are all stages that they go through, and each provides their parents with a little bit more peace of mind in knowing that they can be trusted with their independence.

On the other end of the life spectrum, elderly parents often need to be cared for, and surely finding a place with caring staff, good facilities and enjoyable activities serves to provide peace of mind when that time comes.

In between the times in our lives when we have other people worrying about things for us, there is the part where we are responsible for looking after ourselves. What can we do to make sure that we maximize our peace of mind during those years?

I have already touched on a few of the areas. The colonoscopy is a small part of the making sure that you are being properly followed by medical professionals who will hopefully be able to spot anything early enough to be treated. Insurance is something that falls into another category; if you don’t have a go-to person for your insurance needs, you probably should have one.

Of course I would be remiss if I did not talk about the importance of making a will, and keeping it up-to-date. The whole subject of how much you tell your family about what is in the will is too big a subject to be properly treated here, and it will be the subject of a future blog post.

For now though, you should know that I am usually in favour of more communication and not less, so as to minimize the potential for misunderstandings.

Making sure that more people fully understand your wishes can go a very long way to making sure that things will be taken care of the way you want them to be.

Making your family aware of your wishes is the first important step. The second is making sure that at least one or two other, non-family people are aware is the second step. Having a notary and/or a trusted advisor on board can provide you with more peace of mind than anything else.

The problem is that these are not subjects that most people enjoy talking about. But if you think about the added peace of mind that you will feel once you have taken care of everything, maybe that will help you get moving.

Steve Legler “gets” business families.
 
He understands the issues that families face, as well as how each family member sees things from their own viewpoint.
 
He specializes in helping business families navigate the difficult areas where the family and the business overlap, by listening to each person’s concerns and ideas.  He then helps the family work together to bridge gaps by building common goals, based on their shared values and vision.
 
His background in family business, his experience running his own family office, along with his education and training in coaching, facilitation, and mediation, make him uniquely suited to the role of advising business families and families of wealth.
 
He is the author of Shift your Family Business (2014), he received his MBA from the Richard  Ivey School of Business (UWO, 1991), is a CFA Charterholder (CFA Institute, 2002), a Family Enterprise Advisor (IFEA 2014), and has received the ACFBA and CFWA accreditations (Family Firm Institute 2014-2015).
 
He prides himself on his ability to help families create the harmony they need to support the legacy they want. To learn how, start by signing up for his monthly newsletter and weekly blogs here.