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Business, Family, and Ownership Each Have Their Own “Clock”.

I’ve been a huge fan of the Three Circle Model since I first saw it almost a decade ago, and wrote about it almost instantly. See Three Circles + Seven Sectors = One A-Ha Moment.

It remains the simplest way to quickly get at so many of the issues that enterprising families face, in a way that just about everyone involved can quickly grasp.

That model from Tagiuri and Davis has been around for over 40 years now, and many people have commented on it, tried to modify it, added circles, changed the sizes of the circles, turned the circles into spheres, etc.

Rarely, however, have I seen much comment around the time elements that affect each of the three areas.

That will change today.


An Old-Fashioned Analog Clock Analogy.

Many of the posts I write here are inspired in one way or another by group discussions that I’ve been part of over Zoom, and this is yet another of those.

This one involved a number of local family business folks who have begun kicking around an idea to host an event next year to celebrate the community in some way.

The call included people from a local university, some practitioners who work with enterprising families (like me), and a few who run some pretty cool family enterprises, who I was happy to meet.

The discussion went all over the place and was all positive, and although I didn’t attend in order to find a blog topic….

When the academic on the call mentioned the Three Circle Model, my ears perked up, because I wasn’t expecting it to come up in this context.

And then he added the part about a clock, and the second hand, the minute hand, and the hour hand.

Bingo!


Flashback and Confusion, But No Time to Argue.

He shared that someone had pointed out to him that you could look at an old-fashioned clock and think of each of the circles as being represented by one of the sweeping hands.

I’m pretty sure I stopped listening at that point because my imagination had taken over

I’m not even sure which hand he had assigned to which circle, but that’s probably moot here. I’ve got my own thoughts on that and I’m not sure they agreed with his, but in this context there was no time to argue either.

It also caused a flashback to a post I wrote about ownership and how that’s the circle that changes the least often, so for me it would have to be the one that gets the “hour hand”.  See Clunky Ownership Syndrome in Family Business


What About the Seconds and Minutes?

So what about the second hand and the minute hand, to be assigned to the family and the business?

Well, more often than not, I’d be inclined to say that the business turns at a faster rate, especially when there’s an operating company with lots of employees working there, possibly for many hours every day, possibly even around the clock.

I’d say that the family circle would be best ascribed to the minute hand, because things change there more frequently than in the ownership, but there aren’t necessarily any noticeable changes happening on a frequent basis.

If you have a family genogram with everyone’s age on it, you could update it once a year and never be too far off.


Attention, Focus, and Intention.

You may be wondering what any of this has to do with anything, and if you are still left wanting, (and still reading this!) I’ll share my thoughts on the relevance of this.

Quite often, family members who also work in the business can become overly focused on the business, at the expense of the attention they pay to their family.

They follow that second hand around because it’s moving quickly, and in the time that the business went around the circle five times, the minute hand barely moved, so it’s easy to ignore.

Now extend this analogy to the ownership, and you can barely even notice that anything there needs to even be thought about.

But eventually….


Don’t Get Caught Watching the Clock.

It can be very seductive to pay attention to the fast-moving business circle and forget that the minutes and hours also continue to move along at their own, slower pace.

The other circles, most notably the family circle, also require attention, focus, and intention.

Don’t get seduced by the second hand.

Human Insights from a Family of Geese.

When people ask me about my favourite place to be, and I want to be really specific, I mention sitting on my kayak, on the Chockpish River behind my cottage in New Brunswick.

I’ve written posts about my time here over the years, notably Stuck in the Mud? Don’t Wait for “MayDay” about an incident that has stayed with me for a long time, as well as From Upstream to Downstream in the FamBiz in which I raised some wealth transition lessons from a natural phenomenon.

But today I’m writing this post after a fresh experience that I had early on a Monday morning as I paddled along and came upon a family of geese.

Most of my blog writing occurs on Fridays and Saturdays each week, so for me to be working on next week’s post this early, you know that something resonated with me.


Just Minding My Own Business.

I woke up early and decided that the combination of the weather, the tides, and a light calendar of Zoom calls offered me an opportunity to get out there an explore the river just after sunrise.

It was a rare trip already when I met an oncoming canoe in the first 10 minutes, and I jokingly mentioned to the couple and their dog that I didn’t expect so much traffic.

Little did I know at the time that I was foreshadowing lots of honking!

Onward I went, minding my own business, when I approached what shall henceforth be called “Goose Island” heading south.


Mother Goose Shows Wisdom – Father Goose, Not So Much.

A family of Canada Geese were all on this small island, and one of the adults, who I assumed was Mom, saw me coming from afar and began heading to the far side of the island and into the water.

She was eyeing me the whole time, and seven of her brood slowly got up and followed her into the water, heading away from me, the oncoming perceived threat.

Nicely done, mama goose, I thought.

Then a moment later, I notice another adult, Father Goose, I assumed, who saw me a bit later, and who had three of their youngsters in his charge.

I had hoped that he would lead them away from me as well, but if that would’ve happened, there would’ve been no goosebumps nor story to tell.


Honk, Honk, Honk, He Bellows.

Father goose, with his three offspring, Tom, Dick, and Harriet, all enter the water on the side of the island where I’m trying to simply glide past them so as not to cause any unnecessary fear.

The incessant honking has now begun, as father goose is likely trying to scare me and also alert the mother of their goslings that there’s a danger in their midst.

They continue swimming south, trying to outrace me, and the honking gets more aggressive.

I’m trying to speed past them to put any fear at rest, but instead I’m seen as more of a threat as I accelerate.

I try widening my distance, but the narrowness of the river prevents me from doing so.

At one point, Dad even starts flying to get further ahead of me.

And then, suddenly, something changed.


The Rising Generation to the Rescue.

I looked down at my leg and noticed goosebumps, and was struck by the irony that they were caused by a goose, which I guess gives me a story to share if ever I’m on Jeopardy.

Suddenly one of the goslings, likely Harriet, decided to do a 180, and began swimming northbound, you know, the other way!

Her brothers did the same, I was finally past them, and Dad finally gave me a final honk, which sounded to me a bit like “honk off!”


Some Morals from this Story.

Aside from the fact that the gender attributions I made are mere guesswork, and that the whole affair didn’t last any more than a couple of minutes, I do have some take-aways.

Parents don’t always make the best decisions for their families.

What is perceived as a threat is not always a threat, and I was riled up by this too, as I did not want to get goosed!

Sometimes a well-timed move by one family member can end up benefitting the whole family, and often that member is part of the rising generation.

Later, as I passed Goose Island on my return, they all just watched me intently, with nary a honk. Phew!

Family Governance Is the Ultimate Team Sport

Shortly after writing My “Role / Goal / Control” Life Hack last year, I came up with another rhyming word that I could have added to those three, and I made note of it so that I could someday write this week’s post about it.

Looking at the title I chose for this week’s blog, you may have already guessed that that word is “enroll”.

I’ll quickly recap the initial post, which highlighted a three step way of looking at a challenge one faces.

I suggested taking a moment to first consider the role one was playing in the particular situation, then to think about the goal they’re trying to achieve, and then finally being realistic in understanding that there are only so many elements that one can actually control in any set of circumstances.


Moving Away from the “What” Questions

You may have noticed that all three of those questions normally begin with the word “what”. What is my role; What is my goal; What can I control.

Today, I want to add a different question, and this one starts with Who.

As in “Who can I enroll in this project?”

Some tasks are best handled by a single person, but many others have a higher likelihood of success when a leader is able to enroll the support and participation of others.

I write about challenges that families face as they prepare to transition their wealth from one generation to the next, and so it shouldn’t come as much of a surprise that I think that overcoming family challenges is particularly well suited to such group involvement.


Going Far, Going Together

A family “project”, as I call it with some of the families I’m privileged to work with, is by definition something that works best when several people are involved in it.

I can’t believe it was over 6 years ago that I wrote Going Far? Go Together.

That remains one of my favourite blogs, and is based on the African proverb:

                            If you want to go fast, go alone. 

                           If you want to go far, go together.

Needless to say, if you want to have people join you on your quest, it helps if you’re able to enroll them in it.


Some Definitions Are Useful

As often occurs when I write these missives, I end up Googling important words along the way, to make sure I’m as precise as possible getting my points across.

With “enroll”, I came up with some interesting angles:

  • “officially register as a member of an institution or a student on a course”

That one wasn’t exactly what I was going for, but just below that I hit pay dirt:

  • recruit (someone) to perform a service.

I like the part about recruiting, because it highlights the fact that there is often some outreach required from the leader in order to attract other parties to the task.


In Service of the Family

The “service” is also part of it, although perhaps less noticeably.

The person who is attempting to enroll others needs to convince the others that the “service”, or what’s to be gained, is for the benefit of the others, and ideally the whole family.

When one member of a family begins to take this task seriously it typically feels a bit lonely and even overwhelming in some respects.

Once they’re able to enroll one accomplice, it gets easier, as I discuss in The Exponential Magic of Family Collaboration.

The secret to doing this is to not have high expectations that it will be quick or easy to get others on board.

It really is a marathon and not a sprint, and various family members will each take their own time to understand what’s involved and why their enrollment is important to the success that the family is hoping for.


This Is NOT for All Families

For many families, all of this work is simply a bridge too far, and for most families it’s more work than they’re prepared to do.

But, for some families, it is exactly what they need to be doing, in order for the wealth they have accumulated to be successfully transitioned from one generation of their family to the next.

It truly is for exceptional families, in the true sense of the word, i.e. they are the exception.

I write a lot about family engagement and family alignment, and a big part of both of those is family enrollment.

It takes a lot work and patience to get everyone on board.

Are We All Looking Forward to the Same Thing?

Recently while dealing with a family where some of the members kept wanting to rehash events from the past, it became nearly impossible for me to get them to concentrate on leaving old squabbles behind and instead try to focus on looking forward instead.

That got me thinking about how simple this can sound, yet still be hard to get people to buy into.

There are of course many reasons to look backwards on occasion, but if you drive your car while staring at the rear view mirror, you will run into trouble (or something else) relatively quickly.

So this week, I want to share some of my thoughts about the whole idea of looking forward as a family.

 

Setting the Past Aside – At Least for Now

I’m not suggesting that families never think about or talk about the past.

There are plenty of times and occasions and reasons to do that, but if you spend too much time there, when you really should instead be trying to work productively towards some common desired future, those looks backward too often end up usurping all of the positive energy you’ll need to make progress.

There are times when you need to agree to set the past aside, at least for now.

I wrote about this many years ago in There is No “Rewind” Button.

 

“As a Family” Changes Over Time

As we turn our focus to looking forward “as a family” I guess the first musing I have is that the idea of looking forward as a group of people can get a bit tricky, because each member of the group has their own pair of eyes with which they do their own looking.

So the group, the family in this case, needs to do some work to try to establish a common future towards which they are all looking.

This is important work that I think many families should undertake because the results will usually be useful in making sure that everyone understands where they are trying to go together, so all of their efforts can be aimed in the same direction.

Okay, so let’s say the family does that today and they all agree, are they then set for life? I assume you recognize a rhetorical question when I ask it.

Of course that common vision of where the family is looking to go needs to be revisited often, as each person’s view will also differ a bit over time as the family advances.

 

By Generation, By Individual

One way to try to tease out the variety of viewpoints is to look separately at members of the same generation, who at least are progressing through their life stages on a similar timeframe.

When the rising generation in a family enterprise is in their 30’s and 40’s, most of them will have at least some common views that will differ from their parents’, who are likely in their 50’s and 60’s.

However, fast forward a couple of decades, and those rising gen members will now likely view certain things in a way similar to how their parents saw things not that long ago.

And of course, each of the individuals in each generation will have their own unique things that they are looking forward to as well.

 

Re-Calibrating the Vision – It’s a Process

As any family sets out towards a future together, the simple passage of time, along with daily, weekly, and monthly events and happenings all combine to change where they are now.

Hopefully they will be closer to where they were planning to go, but things don’t always move forward as planned, nor do they always move in a straight line.

Figuring out if you are all still looking forward to the same thing requires frequent re-calibrating of that vision.

 

Looking Forward Together Regularly – Family Forums

Some regular readers may already see where I’m headed, and that’s to make sure that you don’t just have occasional, ad-hoc meetings as a family.

You need to develop a habit of having regularly scheduled meetings as a family, as noted in Live from the Forum – Successful Transitions.

Families who get together regularly (often quarterly or annually) can easily take stock of where they are, how they got there, and where they’re trying to go next.

Refocusing together also re-energizes everyone.

There’s always something to look forward to, and figuring it out together, over and over again, will help you all get there.

Searching for the “Goldilocks Zone”

These weekly missives have been inspired by a variety of sparks over the years, and this one is sort of a “mish-mash” because it comes from a number of places.

I’ve long wanted to incorporate a great quote from a colleague into a blog, and I’ll finally do it in this post.

I love it when some social media interaction on one of my posts creates a new spark, and that’s also the case here.

And, when I speak with potential clients about situations that concern them, that also makes me want to share my ideas here too.

So let’s dive into the deep end and look at some liquidity issues for families (see what I did there?).


An Old LinkedIn Post Gets a “Yeah-But!”

My social media folks schedule regular posts from my accounts on LinkedIn and Twitter, which weave in both my new weekly posts along with plenty of “recycled” content from days gone by.

I continuously create regular content, which I enjoy, but if you only post and repost the same piece several times over and over each week, it may not be as well received as when you share more variety.

Recently, a post about liquidity from a few years ago sparked a comment that seemed to take an opposite view to one of the points I made. See Liquidity Events in a FamBiz – Pros & Cons.

They took issue with the fact that I suggested that it can make sense to not share too much liquidity right after a business is sold, for a variety of reasons.

The alternate viewpoint is also quite valid, of course, as there are cases where a family has plenty of wealth and yet most family members will wait years or even decades before they will see any direct benefit from it.


“It’s Great That We’re Wealthy, But…”

This made me recall that great quote from my friend and colleague Travis Harms, another guy who regularly creates great content for this field.

He shared with me the way one family member put it to him: 

                    “Yes, thanks, it’s great that we’re wealthy. 

                         But, can we also have some money?”

Bang! Drop the mic! What a great way to summarize the way so many rising generation family members feel.

Imagine living in a town where everyone knows that you are part of the family that owns an extra-large enterprise.

Everyone knows that you’re wealthy, and yet they look down on you because you appear “cheap” more often than not.

Little do they know, you may own a portion of a large asset base, but you’re still working your butt off each week just to pay the mortgage on your modest house.


An Apple a Day – And Then the Orchard!

That brings me to a family I recently heard about, where the parents were quite wealthy yet were successful in keeping secret the extent of their wealth from their sons.

One son was being modestly supported to a certain extent due to some personal difficulties, yet he would eventually stand to inherit way more than he could reasonably spend in his remaining lifetime.

As I thought about a metaphor for this, I landed on getting an apple a day from your parents, because they didn’t want to spoil you.

You ate that apple every day, kept the doctor away, and then after the parent’s funeral, you discovered that you now own an orchard!

All along, you knew they had a few apple trees in the backyard, and assumed that was the extent of it.


Lots of Planning, Lots of Sharing, Lots of Transparency

The “answers”, if there are any, to these situations are never simple.

However, when there is a lot of planning, a lot of sharing, and a lot of transparency around what the leading generation is hoping to accomplish with the decisions they make, things generally go better than when the opposite track is taken.

When there’s no planning, no sharing, and no transparency, it’s a recipe for disappointment, mistrust, confusion, and conflict.


Taking Advice Versus Co-Creation

Too often, such parents blindly rely on the advice of certain professionals whose viewpoint is conflicted by their desire to remain part of the picture in managing the wealth of the senior generation.

Once the offspring are mature enough to understand what will eventually be coming their way, I recommend they also become involved in co-creating their future as stewards of the family wealth.

My Favourite High School Subject Is Irrelevant Now

It’s amazing how fresh certain memories from over 40 years ago can seem when you allow yourself a trip down memory lane as you reflect back on your past.

The two main words that this week’s blog subject hang on, chemistry and geography, just happen to be two of the more memorable courses that I think about when I flash back to my days at St-Thomas High in the late 70’s and early 80’s.

Just a couple of weeks ago in Curiosity as the Antidote to Assumptions in Families I also harkened back to those days, but there I’d noted a favourite teacher, without referencing the subject he taught.

Back in those days, I was expecting to eventually succeed my father in the business he had founded, and so any idea that I might someday be advising other business families was far from my radar.


Looking Forward to Geography Class

There was something about geography class that I really gravitated towards, and I guess Mr. Dunning and his quirky style had a lot to do with it.

I really don’t recall anything specific that we learned, but the memories of my time in that class are mostly positive ones.

I suppose that having a person at the front of the room who has the right attitude helps a lot, and now that I am often the person who leads a group, I appreciate what goes into that.


Never Expecting to Need to Understand Chemistry

Chemistry class with Mr. Legros was less fun.. I recall only a couple of things about my time spent in those classes.

The first was that I could never imagine any scenario where the subject I was being forced to learn would ever serve me later in life in any way whatsoever.

Four decades later, I’ve still not figured it out.

The other thing I recall was that our teacher would be speaking to the class while writing something on the blackboard, that was completely different from what he was saying.


The Geography Angle – Inspired by Jay Hughes

Some of you are wondering where I’m going with this, so here’s where I’ll throw the venerable Jay Hughes under the bus.

A few years ago at the RendezVous of the Purposeful Planning Institute, it was Hughes who was the first person to name the issue of distance pre-empting people from spending quality time together as an problem of “geography”.

He’d begun to have regular Zoom calls with certain colleagues and was fascinated by how little drop off in quality there is compared to being face-to-face.

This was before the pandemic, so it was actually kind of new to many of us in attendance.

I’ve since commented that what you lose in effectiveness when meeting virtually is more than made up for in efficiency.

The geography “problem” in getting together to meet with people has almost completely disappeared.


We All “Get” the Part About Chemistry – In Theory

When it comes to working with the members of an enterprising family, however, there is no way to work around for the question of “chemistry”.

We all know what I’m talking about, and it’s easy enough to understand. “Let’s meet and see what the chemistry is like.”

While the chemistry we studied in school could be used to predict what will happen when you combined two things, combining people together and knowing in advance what’ll happen is another matter.

As someone who often works with all the members of the same family, it’s crucial that I have “good chemistry” with every single one of them, or else I really won’t be able to do what I need to do for them and with them.


Chemistry Can Be Tricky in Practice

In practice, this can get very tricky at times, and I always need to tread carefully.

I need everyone to believe that I am there for them and that I get them, and I need to have their respect and earn their trust.

At the same time, they’re typically trying to get me to take their side in matters, so I need to walk a fine line because the person on the “other side” is also doing that. See Choosing Sides in a Family Business

I need to be wary of any sparks that might set the laboratory ablaze!


My New Stock Answer 

When people ask me if I work with families who aren’t located near me, my new stock answer is:

 “Of course, chemistry is much more important than geography”.

 

Overdue 4-D Connections at FEC Symposium

So Refreshing after Years of 2-D

Far be it for me to declare an end to the Covid pandemic, but it sure feels like we’ve entered back into the land of face-to-face connections with colleagues and clients, both new and old.

I’ve just spent a few great days in Vancouver at the Family Enterprise Canada (FEC) Symposium, and I’m more energized than I’ve been in a long time.

The reasons for my positivity are varied, but mostly stem from so much pent up demand within me and others to actually spend time with other like-minded people, in each others’ physical company.

I can’t tell you how many times I shared face-to-face conversations with familiar people who I had only ever seen on Zoom, in two dimensions (2-D).

I even got so tired of my own joke about this, “So nice to see you in 3-D” that I decided I needed to go a dimension further, but you’ll need to stick around to the end for that punchline.

 

Let Me Count the Ways

FEC brings together two major constituencies, members of enterprising families, and advisors to such families who’ve completed FEC’s family enterprise advisor (FEA) designation. There are now over 400 FEA designates, and our numbers at this sold-out Symposium were well into triple digits.

I got reacquainted with several colleagues whose hands I’d already shaken in years past, and also to finally size up some people I’ve known for a while but whose height I’d been unable to assess thus far.

Not that that’s crucial, but more than one person told me that I’m taller than they expected from our online encounters, where Zoom is the great height equalizer.

I even had a chance to meet a former client in attendance, who brought me up to speed on their family’s progress since I last saw them a few years back.

I also slipped out of the hotel briefly to meet with a current BC-based coaching client who happened to be in Vancouver at the same time.

Thanks to CC who alerted me to his presence and for inviting me to their work meeting; it was so cool to see a group of advisors in the same room together working to develop solutions for a complex family situation.

 

Fun Being Back Up Onstage

By far the key element of my time there that created the most lasting memories was the fact that I had been recruited to co-MC the event over the two main days.

Getting mic’ed up and going up onto the stage to introduce all the wonderful session facilitators was an honour and a pleasure.

Getting to know my co-host, Keita Demming, and developing the rapport required to pull that off relatively seamlessly is a testament to his flexibility in dealing with my “Costello” to his “Abbott”.

The kind feedback I received from so many people, friends and strangers alike, will keep me pumped for months to come.

Something about being in a room full of family business types makes me feel like I’m in my element and that I’ve found “my people”.

 

True and Authentic Sharing of Experiences

The format of Symposium included a few breakout sessions where the family members and advisors went to separate sessions, but the majority of the time was spent together in plenary sessions.

There was lots of magic in those, because of they way they’d been ingeniously set up, which was quite well received.

The main room sessions were mostly panels moderated by seasoned family business advisors, where the panelists came from family enterprises.

The result was so much valuable sharing of true, lived family business experiences, which benefits both family attendees and the many FEA’s in the room.

 

So, What About that “4th” Dimension?

Alright, so what did I mean earlier when I teased about the fourth dimension? Well, so many of the people I’ve met working in this field during the past decade are more than just colleagues, they have become true friends.

And like many friends, when I see them for the first time in a while, hugs are exchanged.

It’s tough to replicate a hug in an online meeting.

Thanks to Covid, we now need to make sure a hug is welcome, and most were.

I’m looking forward to more 4-D encounters later this year, at the PPI Rendez-Vous in Denver in July, and FFI in Boston in October.

We All Know What Happens When We Assume

For me it was Mr. McGee, a High School teacher, who first shared the dangers of making assumptions. I cannot recall the context of this lesson from circa 1980, but I distinctly remember him writing the word “ASSUME” on the chalkboard.

He then said, “You know what happens when you assume?”

The class waited for the punchline. He then drew two short vertical lines, before and after the “U”, leaving three distinct words:

A  S  S   U  ]   M  E

“You make an ASS out of U and ME

That was over 40 years ago and it’s still with me, so let’s just say the message stuck.


And We Are ALL Guilty of It

I’m pretty sure most readers will have heard some version of this tale somewhere along the way, and if not, feel free to borrow the one from Mr. McGee.

And, not surprisingly, all of us are also certainly guilty of making assumptions, because, well, you can’t not make them sometimes!

But what if there were an antidote that we could dream up that could help us minimize those occasions where we risk making an ass out of each other, especially with important people in our lives, like our family members?

Well I’ve got good news, there is one. And we all have some of it in us, and we can improve with practice.

My title has already given it away, but for those of you who already got lost in my prose (and I don’t want to assume that you recall the title of this blog) it’s curiosity.


A Coaching Webinar as Source

The idea for this post came a while back when I was watching a webinar about coaching, and presenter said, “The greatest resistance to curiosity is assumptions”.

I jotted that down because I felt like there was some juice to be squeezed from it.

But as I thought about it from many family business contexts with which I am familiar, I decided to turn it around and focus on the assumptions that too many people make about family members.

Rather than looking at “resistance to curiosity”, I want to concentrate on using curiosity to overcome the many problems that come from not having enough curious conversations.


It Comes Down to Attitude

My guess is that senior generation family members are typically guilty of this a bit more often, but I’m sure it happens in every generation.

It typically stems from an attitude of believing you know things you just never bothered to verify.

“Of course the kids will want to work in the family business” comes to mind for me, personally.  In my case it also came along with a healthy dose of not leaving me any choice.

My Dad knew what was best for me, or so he surely believed. Of course his plans for me also happened to be what he thought was best for him.

He could have been much more curious about what I wanted, but he never allowed himself to go there, just in case he’d learn something he didn’t really want to know.


Someone from Outside the Family as a Spark

So how might one go about sparking the kind of curiosity that I’m talking about here?

When the group of people is always exactly the same, it’s easy to get into a rut, and there isn’t much room for curiosity.

But what happens when an outsider shows up with the group, and that person is curious and begins to ask questions to satisfy their curiosity?

This could be just the right way for some new subjects and ideas to land on the table for consideration.

There are many things I should have pushed back on with my Dad, but I did not, for all kinds of reasons, many of which are more clear to me now than they were decades ago.

Could a well-placed and well-meaning outsider have helped spark certain discussions that could have been started, so that I could shine a spotlight on some of the many assumptions he had made about me?


Recognizing That Something’s Amiss

Sometimes you know that something is amiss and if you take the time to ask what you’re assuming, you’ll likely be onto something.

If you can then get curious and actually ask questions so that you can learn, you’ll be going in the right direction.

Entering Uncharted Territory

This week we’re entering some new territory, in a number of ways. First off, I took up this topic based on a suggestion from a reader I’ve never met.

I received a LinkedIn message a while back asking me to talk about addiction and the role it plays, and was intrigued.

I also realized that this potentially huge topic can be a pretty big deal for some families who are trying to create and pass down a legacy, and yet I’ve yet to discuss it here, despite having written over 400 posts.

That all changes now, as I want to share my thoughts on what is also “uncharted territory” for many families, who are often unprepared for how they should respond when a family member has an addiction.

I decided to revisit a version of the “5 Things” blogs I’ve done over the years, much to the dismay of my wife, who wonders aloud why it’s always five things, and never four or six…


1.  You Cannot Change Someone Else

As much as we’d all like this to be different, you cannot change someone else. You can try, and many do, but true change really only occurs when the “changee” does the work.

This can be the most difficult realisation of your life, especially as a parent. 

When they have young children, parents can and do manage to create many of the changes they hope to with their offspring. 

Unfortunately, at some point, this ends. Then, the more a parent wants something, the less likely their children are to acquiesce.

If your instinct is to simply insist more forcefully, you’re barking up the wrong tree.

2. Look to Provide Help, Not to Punish

An initial reaction to a family member’s addiction might be to use some form of punishment to try to curb the unwanted behaviour.

Punishment, whether simply threatened or actually enacted, will often backfire and make matters more difficult to fix.

Nobody sets out to become addicted to anything. 

Yes, there’s often some behaviour involved that’s less than desirable, but by the time they reach the stage of addiction, it’s no longer an easily-solvable problem.

Offering help, in the form of support and understanding, will go much further, and hopefully get the addicted person to cooperate, as opposed to rebel, which is what punishment will often engender.

3. Set Realistic Expectations

There’s no magic wand that will make an addiction disappear overnight. 

These situations all vary, of course, based on what the addiction is, how long it’s been going on and how deeply affected the person is, and whether this is the first time or not.

Giving the whole situation the time required to be satisfactorily resolved is what I suggest, and it’s better to err on the side of planning for things to take more time (months/years) than less (days/weeks).

4. Work on Organizing the Rest of the Family

While the addicted family member seems to take up a lot of time and focus, you shouldn’t neglect the rest of the family.

In fact, I think it makes sense for most families to organize themselves to survive for the long term as if the addicted person will never get over whatever their particular affliction may be.

This is a variation on “plan for the worst” but also hope for the best.

If the addicted family member is putting the enterprise at risk, finding ways to minimize and eliminate those risks should quickly become the focus, and that means having different people assume certain key roles.

Making a plan that you can all work on together to get through this makes sense and should be a priority.

5. Bring in Outside Help to Manage It

Few families are well equipped to deal with such issues on their own.

Bringing in outside expertise makes sense for dealing with the addicted person, of course, but may also make lots of sense for the rest of the family as they deal with things in a new way.

I hold himself out as such a resource for families, so this suggestion shouldn’t come as a huge surprise to anyone reading this, of course.

But an addicted family member creates emotional reactions that need to be managed.

You need to reduce the “reactions” and instead focus on a constructive “response”.

Ignoring the issue and hoping it will disappear rarely works out well.